In our Mobility Tech Sector Report Q1 2025, we explore Dealer Management Systems (DMS). As dealerships face challenges with fragmented systems and inefficient workflows, integrated DMS solutions are emerging as crucial transformation tools.

Key trends include:

• Unified Operations: Integrated DMS platforms combine CRM, digital documentation and other essential tools, cutting transaction times by 15+ minutes and saving 40 hours monthly.

• AI & Machine Learning Integration: Modern DMS platforms leverage AI to generate sales forecasts, analyze customer behavior, and automate lead management – enabling smarter decisions and personalized experiences.

• Cloud-Based Adoption: The shift from on-premise to cloud-based DMS continues to accelerate, providing greater scalability, real-time data access, and reduced maintenance costs.

• Process Automation: Routine dealership tasks like service scheduling, inventory tracking, and invoicing are increasingly automated, reducing errors and freeing staff for high-value customer engagement.

• The European DMS market remains highly fragmented with increasing M&A activity as consolidators seek geographic expansion and technology integration.

Our Mobility Tech Sector Report Q1 2025 is published solely in English.

For an in-depth analysis and forward-looking insights into the dynamically evolving market, request our Report.